Employment Opportunities with the Freedom Center

FLSA Status: Exempt
Department: Marketing & Communications

POSITION SUMMARY:

The Marketing Director is responsible for creating and implementing marketing programs that successfully relates the Freedom Center's mission to a wide audience. The incumbent will be responsible for quality marketing/promotional partnerships with corporate and non-profit organizations.

KEY RESPONSIBILITIES:

1. Identify highest potential target audiences and create marketing initiatives to reach these audiences.
2. Propose executable marketing plans that generate new revenue opportunities for the Freedom Center.
3. Implement Freedom Center promotions, including but not limited to special event rentals, public programs, group travel programs, fundraising initiatives and attendance development.
4. Secure co-marketing sponsorships and promotional linkages with corporate sponsors, public entities.
5. Provide internal leadership on marketing and promotional opportunities across departments.
6. Develop and maintain a strong network of external relationships with marketing peers in the corporate, non-profit and museum communities at the local, state and national levels.
7. Contribute to the development and maintenance of an integrated marketing data base for use in strategic mail and email campaigns.
8. Develop web-based marketing programs that raise the Freedom Center's online profile.
9. Other duties as assigned.

MINIMUM QUALIFICATIONS:

• 5-8 years marketing or related field
• Knowledge of for-profit and non-profit marketing/promotional environment
• Experience in creating and implementing marketing strategies
• Effective program and budget management skills
• Demonstrated supervisory skills
• Knowledge of and experience with web-based marketing strategies
• Excellent writing and organizational skills
• High degree of flexibility
• Work effectively with senior-level leadership

EDUCATION:

• B.A. in Marketing or related field

Reports To: Controller
FLSA Status: Exempt
Department: Finance

POSITION SUMMARY:

Overall responsibility is to assist the Finance department with accounting, financial planning, procurement, contract administration, grant reporting and preparation of specialized reports.

KEY RESPONSIBILITIES:

1. Audit accounts for accuracy and appropriate entries.
2. Reconcile and review monthly bank accounts and fund transfers.
3. Prepare cash analysis and projections as needed.
4. Assists in preparing monthly financial reports.
5. Fills in wherever necessary to perform cash receipts, disbursements, data entry and other bookkeeping functions to keep the accounting processing current.
6. Assist with contract administration including review and compliance.
7. Provide backup support for the accounts payable functions.
8. Audit accounts for payroll and benefits.
9. Receive copy and distribute checks to appropriate departments.
10. Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Must have demonstrated knowledge of GAAP, purchasing procedures, contract approval and administration.
• Must have strong analytical ability.
• Ability to communicate at all levels of the organization.
• Must have the ability to develop solutions for financial problems and issues.
• Must have advanced skills in Microsoft Office (Word and Excel).
• Must have good oral and written communications skills.

EDUCATION AND TRAINING:

• Bachelor of Science in Accounting
• 3-5 years experience related to not-for-profit organizations/fund accounting.

Reports to: Retail Shop Manager
FLSA Status: Part-Time, Hourly
Department: Retail Services

POSITION SUMMARY

The Retail Associate provides customer service to our guests by assisting them with their selections and answering questions about the merchandise in the Gift Shop and the Freedom Center in general.

ESSENTIAL FUNCTIONS

1. Assist customers with general retail sales in the gift shop;
2. Conduct annual inventory of items.
3. Restock merchandise and assist with developing eye-catching displays;
4. Maintain and work with point of sale system.
5. Other duties as assigned.

MINIMUM QUALIFICATIONS / TRAINING

• High School Diploma or equivalent;
• Must have excellent customer service and communication skills.
• Previous retail experience is a plus;
• 1-3 years experience in a customer service;
• Experience with computerized POS system preferred but not required;
• Ability to work a flexible schedule including weekends.

Reports to: Guest Services Supervisor
FLSA Status: Part-Time, Hourly
Department: Guest Services

POSITION SUMMARY

The Guest Services Associate will help maintain high visitor expectations through daily operations and events. Work closely with guests/clients to identify and anticipate their needs and also assist with any questions or comments that may arise as well as interaction with guest, clients, cashiering, and ticket taking, and assisting in the theaters. Evenings and weekends are also required.

ESSENTIAL FUNCTIONS

• Work in a professional atmosphere where there is constant interaction with guests, clients, volunteers and all Freedom Center staff;
• Provide excellent customer service and professionalism through all interactions.
• Address problems, handle conflict and complaints professionally;
• Demonstrate a commitment to meeting the challenges of serving guests and clients;
• Ensure that guest traffic is moving properly;
• Work with Private Event staff to ensure a successful and customer service oriented event;
• Work with Education staff to assist with coordination/traffic flow of school and group tours;
• Work with facilities to ensure cleanliness of all public areas;
• Enforce Freedom Center policies regarding guests, clients and staff;
• Other duties as assigned.

MINIMUM QUALIFICATIONS / TRAINING

• Must demonstrate superior knowledge and understanding of customer service.
• Must demonstrate high level of ability to effectively communicate orally and in writing.
• Must have 1-3 years experience in a customer service.