As an museum apprentice at the National Underground Railroad Freedom Center, one part of my job is to go through the museum every day to make sure every single aspect of each exhibition is functioning, undamaged and ready for a day of visitor interaction. I carefully walk into each exhibition as if I am visiting the museum for the first time, looking at every text panel, listening to all of the audio panels, manipulating all of the interactive displays and watching a small bit of each film. As I check items off on my list, I sometimes get quizzical looks from visitors wondering about my curious behavior. To be honest, if I wasn’t the one doing my job I would also find it strange to see someone pressing every single button and looking so closely at displays. But I try to normalize the experience for the people around me by explaining what I’m doing, and that is usually met with praise and awe that I’m lucky enough to explore our awesome exhibits every day.
Another aspect of daily museum walkthroughs is collecting the surveys from the Invisible: Slavery Today exhibition and the guest book reflections from the And Still We Rise exhibition. Every question, comment or concern gets read by me and entered into our records every day. In And Still We Rise, many people commented in hopes that the exhibit could travel to other states and now that it’s run here at the Freedom Center has ended, I am happy to say it is currently traveling all across the country on a two-year tour! In Invisible: Slavery Today, many commenters reflect on the surprising facts of modern day slavery that make them want to become involved as an abolitionist- so great news! There are now updated fact sheets at the end of the gallery and a new website, which list ways you can get involved.
Every visitor and all feedback is extremely appreciated and helpful in determining the future of our exhibitions so please continue to visit and let us know what you think!
-Brittany Vernon, IMLS Coca Cola Museum Studies Apprentice
Image: A shot of the new Freedom Center exhibition, Foto Focus: New Voices.